Comparing Patients of Healthcare Providers to Retail Customers

Health Insurance Companies Process 1 in 5 Claims Wrong

Customer Experiences with your Healthcare Provider

When a patient comes into a healthcare provider’s office they have high expectations.  Price is not their number one factor, only 8% of people say healthcare costs matters more than personal experience. A patient will more than likely recommend their healthcare provider if their personal experience in the office is above satisfactory. The smallest courtesy of handing a patient a printed summary of their visit as they leave has 88% of patients saying they will definitely be coming back to that particular healthcare provider.

This infographic from Ciproms Inc. breaks down what patients look for in their personal healthcare providers that will cause them to come back and tell their friends.

Customer Experiences in Healthcare

Source: CIPROMS

Customer Experiences in Healthcare infographic   For more healthcare infographics CLICK HERE

If You Liked This Post You Will Love These



Leave a Reply

Your email address will not be published. Required fields are marked *

Allowed HTML tags and attributes

Learn how to outsource your Medical Billing today

Call Now 703-327-1800

Get a Free Quote